Incentivise & reward your customers & employees with Prepaid Gift Cards

  1300 128 219   info@corporateprepaidgiftcards.com.au

  1300 128 219             info@corporateprepaidgiftcards.com.au

Customer Retention Strategy – Telecommunication

RETAIN CUSTOMERS ON RENEWAL

Industry: Telco
Objective: Retain customers on renewal
Target Market: Renewing contract customers
Execution: As contracts were expiring, customers were asked to go online and select a gift for renewing.
Results: Branded eftpos card was the most popular reward.Retention rates improved by 30%