1300 181 032
[email protected] 1300 181 032 [email protected]
1300 181 032 
[email protected]
The MyPrepaidCard is a prepaid or stored-value eftpos Gift Card that carries a certain amount of spending power. Each time the card is used to make a purchase, the purchase amount is deducted from the card’s available balance. Once its value has been exhausted, it can not be used for more purchases.
MyPrepaidCard can be used in any store in Australia with an eftpos terminal. Eftpos cards cannot be used overseas, online, over the phone or at ATMs.
No monthly account fees
No inactive card fees
No fee to check your balance over the phone
No. Sorry, MyPrepaidCard cannot be used at an ATM.
Please select the “savings” account option and enter the PIN shown on the back of the card.
If the purchase amount exceeds the balance, you must pay the excess amount using another payment method. (E.g Cash, credit card) acceptable to the merchant.
Only the exact value of your purchase will be deducted from the balance on the card, so you can use the card for more purchases later. No change will be given.
There are several possibilities:
1. The amount of the purchase exceeds the available balance.
2. Your card has expired
3. You have entered the incorrect PIN number
4. Reserved funds have not yet been released
5. Some stores do not accept eftpos cards like MyPrepaidCards
By visiting www.universalgiftcard.com.au or by phoning the number shown on the card. Merchants can not do a balance enquiry through their point-of-sale system.
Yes – by visiting www.myprepaidcard.com.au
No, your PIN is printed on the back of the card.
No.
Each merchant has its own policy about accepting returned items. If a merchant does accept the return of goods purchased with a prepaid card, then the merchant can process a negative transaction so the spending power of the card is restored. However such credits are not immediate – please check your transaction history on www.MyPrepaidCard.com.au
Yes. It will expire on the date shown on the back of the card. This means that most cards have a life of 12 months.
Whatever value is left on the card after its expiry will not be available to you. We encourage you to use your card before it expires.
You should treat your gift card as if it were cash. You are responsible for the safe keeping of your gift card and we do not replace lost or stolen cards.
Please see the terms and conditions here – www.myprepaidcard.com.au/terms-conditions
Please phone 1300 181 032 and ask for the gift card sales department.
Our clients use gift cards for cashbacks or other “thank you” gestures to their customers perhaps for referring new customers. Also as gifts, rewards, prizes or incentives for their employees, re-sellers, survey respondents etc.
