Does saying thanks to business associates make a difference? Research shows ‘thank you’ has a positive effect in business-to-business associations – people feel appreciated and the relationship prospers as a result.
Increasing market share in a crowded marketplace
A travel wholesaler looking to increase market share with travel agents designed a ‘thank you program’ with a prepaid gift card that delivered an increase of 5% in market share.
Working with Corporate Prepaid Cards, the travel wholesaler planned an ongoing program of incentives that showed appreciation for continuing relationships between wholesale sales representatives and the agent. Reps would deliver to their agent a $100 branded Prepaid Visa card for every $10,000 booked.
The success of ‘thank you’
The success of the program can be attributed to the reward being linked to both sales and the ongoing relationship between the wholesaler and the travel agent.
The benefits of the $100 branded prepaid Visa card:
- Increased market share by 5%
- Strengthened the relationship between the wholesaler and the agent
- Incentivised targets
- Showed appreciation of targets achieved
- Provided a positive reason for the sales rep’s call
- Reminded the travel agent of the wholesale brand each time it was used
- Could be used worldwide at any merchant that accepts Visa
- Gave the recipient the pleasure of choice.
Studies show the benefits of gratitude
According to Harvard Medical School, employees feel motivated to work harder for managers who remember to say, ‘thank you’. There have been numerous studies on the positive relationship between gratitude and work engagement.
In the complex world of travel, agents and wholesale travel businesses are constantly looking for ways to engage customers and incentivise them to use the services of agents rather than the do-it-yourself process of booking online.
Appreciating knowledge and experience
Travel wholesalers are both experienced travellers themselves, skilled and knowledgeable about all aspects of the industry and required to keep up with the latest regulations and travel advice. Their ability to design and develop package tours that are attractive to travellers is a great asset for travel agencies looking for special offers for their clients.
With their broad knowledge of the industry and the complexities of the domestic and international travel market, their ability to stay on trend and read the market is paramount to the success of travel bookings.
A simple point of difference
Incentivising the agent is a challenge in a crowded marketplace of myriad incentive offers and programs. This is where Corporate Prepaid Cards can differentiate an incentive, make it simple and ensure it is appealing to the recipient. Whether the intended recipient is a customer or business colleague, they will appreciate receiving a gift card that they can choose to spend on whatever product or service they select.
Recognition for a target achieved
Everybody loves to receive a prepaid gift card and receiving a $100 gift from the wholesale travel sales representative as a recognition of appreciation was an incentive that was not only welcomed, it inspired higher achievement! When the gift card was delivered personally sales reps had the opportunity to give personal feedback, appreciation and special thanks.
The benefit of a prepaid Visa card is that it is accepted worldwide everywhere Visa is accepted as well as for online purchases.
Custom designed cards keep branding top of mind
In addition to promoting a positive customer experience, a prepaid Visa card can be custom designed with corporate branding to ensure the customer has the company top of mind when using the card.
While today’s consumers have more choices than ever, incentive marketing using branded prepaid gift cards helps businesses differentiate their rewards and promote loyalty with their customers and colleagues.
Easy ordering with Corporate Prepaid Cards
To find out more about how your business can benefit from a custom designed Prepaid Card, visit the website corporateprepaidgiftcards.com.au. Presented in a convenient card wallet each card comes with instructions on online card activation, how to check the balance and view transactions.
Phone Corporate Prepaid Cards on 1300 181 032, or email [email protected]