How Clients Use Prepaid Cards

Prepaid cards have become a go-to solution for many Australian businesses. Whether you’re saying thank you, attracting new customers, providing a seamless expense solution, distributing funds or rewarding loyalty, these cards offer a simple and flexible way to deliver value.

If you’ve ever wondered how to use a Prepaid Visa Gift Card or how do Prepaid Mastercard Gift Cards work, this guide will walk you through the process and explain why so many clients are choosing this approach.

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How do Prepaid Mastercard and Visa Gift Cards work?

Prepaid Mastercard and Visa Gift Cards work similar to standard debit cards, with additional benefits. Each card comes with a fixed dollar amount preloaded, and it is not linked to a bank account, which makes it a secure and controlled way to distribute value.

These cards are:

Accepted anywhere Mastercard, Visa, or Eftpos cards are accepted
Available in physical, email, or SMS-delivered formats
Great for client gifting, rewards, staff expenses, distributing funds, acquisition programs and more!
Available as single-load for one-offs or reloadable for ongoing requirements
Easy to track, customise, and manage through a secure Client Portal

Whether you’re running a customer acquisition promotion, offering employee rewards, or deploying incentive solutions, prepaid gift cards allow you to deliver recognition with freedom and ease.

Steps to using a Prepaid Gift Card

If you or your recipients are new to prepaid cards, here’s how they work:

1. Activate the card

Recipients can activate their card quickly via our easy-to-use cardholder website or app.

2. Check the balance

Cardholders can securely view their available balance and manage their card at any time via the cardholder app or website.

3. Use the card for purchases

Cards can be used in-store or online anywhere Visa or Mastercard is accepted. Eftpos cards can be used in store wherever Eftpos is accepted.

4. View transactions and track spending

Recipients can see when, where, and how their card was used, making it easier to manage remaining funds.

5. Use before expiry

Cards are valid for a set time which is shared at the point of issuance of the card. Want to see how these steps apply in your campaign? Talk to us about a tailored prepaid card program.

Why staff, clients and partners appreciate Prepaid Gift Cards

Prepaid Gift Cards continue to be preferred by businesses because they combine ease of use with broad flexibility. Here’s what businesses love:

Quick and easy to use

No need to collect or verify bank details. No 100-pt check.

Fast to deliver

Digital and SMS options are sent the same day.

Universally accepted

Spend anywhere that accepts Visa, Mastercard, or Eftpos.

Custom branding options

Include your logo or branded design.

Simple tracking and reporting

All card order records are available in your Client Portal for easy reconciliation.

Mastercard, Visa & Eftpos – What’s the difference?

Both Mastercard and Visa Prepaid Gift Cards work in similar ways and are accepted at millions of outlets in-store and online. The main differences are in branding, merchant coverage, and how some international payments are handled.

Feature	Mastercard	Visa	Eftpos
Acceptance	37 million retailers worldwide – instore and online	37 million retailers worldwideAll Mastercard merchants – instore and online	950,00 retailers across Australia – Instore
Branding & Design Options	Yes	Yes	Yes
Formats Available	Physical, Digital, SMS	Physical	Physical

Not sure which is right for you? Our team can help you choose the card type that fits your audience and goals.

How	Why
CUSTOMER ACQUISITION	Including cashback promotions: replacing discounts. Greater perceived value by the consumer! Higher response rates
CUSTOMER RETENTION	Reward them for renewing
“SORRY”	Gestures after customer service or product errors, mend the relationship!
INSURANCE CLAIMS, DIVIDEND PAYMENTS	Highest consumer appeal, as it is easier to access funds and gives ultimate choice on what they buy, from whomever and whenever.
COMMISSIONS	Reloadable Mastercard and Visa card. Your branded card becomes top of wallet. Every time it is used they are reminded of the incentive.
BUSINESS EXPENSES	A great substitute for petty cash, per diem allowances, entertainment, kilometers, parking, toll, stationery and supplies. Tax deduction, no paperwork; no book keeping; prevents cab charge abuse via time details and transportation.
STAFF GIFT, RECOGNITION REWARDS	Proved powerful motivation. Preferred reward by 95%
REFUNDS, ACCESS TO FUNDS	Highest consumer appeal, as it is easier to access funds and gives ultimate choice on what they buy, from whomever and whenever.

Client Results

Employee expenses budget reduced by 35% & cash advances reduced by 5% of
what they were – 95% reduction!!

Frequently Asked Questions

How do I activate my Prepaid Mastercard or Visa Gift Card?

Prepaid Cards from Corporate Prepaid Cards can easily be activated via our cardholder website or app. Activation instructions are provided with the card.

Where can I use a Prepaid Gift Card, online or in-store?

Mastercard and Visa Prepaid Gift Cards can be used in-store, online, or over the phone, as long as the merchant accepts the relevant card network. Eftpos Prepaid Cards can be used in-store across Australia.

Can I check the balance of my Prepaid Gift Card?

Yes. Balances can be checked online on the cardholder website or app, depending on the card.

Do Prepaid Gift Cards expire

Cards usually have an expiry of 12 to 36 months.

Can Prepaid Gift Cards be used internationally?

Yes, Mastercard and Visa gift cards typically work internationally. Eftpos cards are limited to Australian retailers.

What happens if a card is lost or stolen?

Lost or stolen cards can be cancelled and reissued.

Can a prepaid card be used more than once?

Yes. As long as there is balance available, prepaid cards can be used until the full amount is spent or the card expires.

Get started with Prepaid Cards

Now that you understand how to use a Prepaid Visa Gift Card and how Prepaid Mastercard Gift Cards work, it’s easy to see why so many clients are turning to these versatile tools for business rewards and gifting.

Whether you’re focused on employee rewards, launching incentive solutions, distributing funds or running a customer acquisition campaign, we’ll help you design a card program that’s simple, secure and effective.

Explore our How to Buy guide for next steps, or reach out for a customised solution.