Use it anywhere , Mastercard is accepted-25 million
stores worldwide and online. The ultimate choice and flexibility for everyday spend.
What are Mastercard Cards?
A Prepaid Mastercard is not a credit card, you can only spend the allocated funds that has been loaded onto the card. It can be used anywhere Mastercard is accepted-25 million stores worldwide and online. The ultimate choice and flexibility for everyday spend. They are the trusted alternative to cash and cheques; and this versatile option has a number of benefits in the corporate world. What makes prepaid cards unique is their outstanding design. Whether you wish your card to display your corporate logo or simply one of our generic designs, we leave you with the freedom of choice. Mastercard Card comes both single loaded and reloadable, so it’s up to you to decide whether you would like to use them only until the balance is spent or keep recharging them.
MASTERCARD PREPAID GIFT CARD FEATURES
A Prepaid Mastercard is not a credit card,you can only spend the allocated funds that has been loaded onto the card.
Ultimate choice and flexibility for everyday spend
Use anywhere a Mastercard Card is accepted-25 million stores worldwide and online
You can personalise the gift card to the recipient or cardholder
Choose your own card design or your corporate logo on one of our 30 generic designs, or purely one of our generic designs-its your choice
Various choice of cards such as singleload cards (a disposable Prepaid Mastercard which can only be used until the balance is spent) or a reloadable Mastercard card (which can be topped up over and over again).
IT’S BEST SUITED FOR?
Our clients use gift cards for cashbacks, rewards, corporate gifts and other thank you gestures; for example, rewarding existing customers for referring new customers, or signing up to a particular service. In addition, they can be used as prizes or incentives for employees, resellers and survey respondents.
BENEFITS TO COMPANY
Instant issuance as you don’t need a bank account or a 100 point check. No lengthy applications or approval process
Allocate business expenditures like sales incentives, employees benefits and corporate gifts.
Prepaid cards are the best and most attractive way to say ‘thank you’
BENEFITS TO EMPLOYEES
Can use in any store Australia wide that accepts Mastercard
Easy to check card balance or transactions-either online or by phone
Buy whatever, from whomever, whenever
GET THE ULTIMATE CHOICE WITH MASTERCARD CARD TODAY
MORE POWERFUL & MEMORABLE THAN CASH OR STORE CARDS & GIFT VOUCHERS
The Mastercard, Visa or eftpos Gift Card and your brand becomes a billboard in their wallet.
SAVE TIME & MONEY
Minimal administration and no inventory required. We can manage cashback programs claims and communications
for you. No bank fees.
You can get a GST rebate on the value of the cashback, if your cards are cashbacks by nature
Spending power can be disabled until the card is activated. Lost and stolen Mastercard can be replaced
Instant issue cards can be loaded within 24 business hours. Personalized cards are dispatched within 3 business days
Preferred by your customers and employees
Twice as popular as cash and store cards and four time more popular then merchandise. Can buy whatever from whomever and whenever. No unwanted gifts. Cash gets absorbs into general funds.
Every time Mastercard, Visa or eftpos Gift Cards are used, recipient is reminded that you gave them this reward – cash disappears into general funds.
REINFORCE YOUR BRAND
Customise your Mastercard, Visa or eftpos Gift Card with your company logo or design of your choice
You choose the value up to $9,999 (Visa & Mastercard) or $999 (eftpos)
The entire rewards process
INCREASE CONTROL AND TRANSPARENCY
COST EFFECTIVE WAY TO MANAGE BUSINESS EXPENSES
HOW OTHER COMPANIES ARE USING MASTERCARD ?
Refer a friend. upon signing a new customer, both the new customer and the referring employee receive a $50 Mastercard Prepaid Gift Card
Past & current car owners were sent a $100 branded eftpos Card encouraging them to test drive a new model. Test drives jumped by
Using cheques for cashbacks was limiting and costly. There were no branding or cross selling opportunities. We provided an easy-to-implement client-branded Mastercard Prepaid Gift Card.
Q. How does the Corporate Prepaid Cards Work?
The Corporate Prepaid Cards is a prepaid or stored-value card that carries a certain amount of spending power. Each time the card is used to make a purchase, the purchase amount is deducted from the card’s available balance. Singleload cards cannot be reloaded with more spending power.
Q. How do I activate a card? Why do I have to do this?
To activate a Plastic Card, please visit www.universalgiftcard.com.au and enter the proxy number (PN number on the back of your card), your 4-digit code which is enclosed in the letter you received with your card and the 3-digit CVV on the back of the card.
To activate an Virtual Card (email delivered), please click on the ACTIVATE NOW button in the email you received with your card and enter the 16 digit card proxy number and your 4-digit code which are in the first email you received with your card and the 3-digit CVV, which for security purposes, arrives in a second email.
To activate a Digital Prepaid Card, follow the instructions and use the link provided in your SMS message to:
1. Open the Universal Gift Card app and enter your mobile number and activation code.
2. Tap “Add to Wallet” to add to your preferred phone wallet.
It’s that simple! Your Digital Mastercard will be added to your Apple Pay, Google Pay or Samsung Pay wallet, ready to Tap and Pay and/or use online.
Q. Does the card have an expiry date?
Yes. It will expire at the end of the month shown on the front of the card. This means that most cards have a life of about 12 months. Whatever value is left on the card after its expiry will not be available to you. We encourage you to use your card before it expires.
Q. What should I do if my card is lost or stolen or damaged?
Phone 1800 174 239 immediately to report a stolen card, so we can stop any subsequent transactions from being authorised. If the balance on the card exceeds $15 at the time you report its loss, you may order a replacement card, which will be loaded with the balance of the lost / stolen / damaged card at the time its loss was reported, less an administration fee of $15.
Q. Where can the card be used? where is it not accepted?
Corporate Prepaid Cardss can be spent in about 500,000 stores in Australia or 25 million stores overseas or for internet purchases — wherever Visa Prepaid Cards are accepted, provided the merchant can process it electronically.
Q. Are there any transactions for which the card cannot be used?
The card can not be used for mail or telephone orders, and we suggest it not be used at automated fuel bowsers.
Q. Are there any fees for using the card or checking the balance?
For single load Prepaid Visa Gift Cards there are no hidden costs:
No monthly account fees
No inactive card fees
No fee to activate the card online or over the phone
There may be a small fee to access your balance over the phone
If you use a Corporate Prepaid Cards overseas, a foreign currency conversion fee of 3% of the transaction value will apply
Q. Can I use the card to get cash from an ATM?
Only reloadable Visa Cards can be used at ATM’s
Q. What if the value of the purchase I want to make is greater than the value / balance on the card?
You will need to supplement the spending power on the card with cash or other payment method accepted by the merchant.
Q. Why might a proposed transaction using Corporate Prepaid Cards be declined?
There are several possibilities:
1. Your card has not been activated
2. Yhe amount of the purchase exceeds the available balance. (Please refer to the following two questions and answers too.)
3. Your card has expired
4. Your card has been reported lost or stolen or has been suspended
5. Reserved funds have not yet been released
6. The signature panel on the back of the card has not been signed, or your signature on the purchase receipt does not match the signature on the back of the card
Q. How can I check the balance – the value left on the card?
By visiting www.universalgiftcard.com.au or by phoning the number shown on the card. Merchants can not do a balance enquiry through their point-of-sale system.
Q. Can I see a list of purchase transaction made with the card?
Yes – by visiting www.universalgiftcard.com.au.
Q. Are there any fees for using the card or checking its balance or transaction?
There are no fees for using your card. Visiting the web site is free – to check your card balance or transactions or for any other purpose. Reporting a lost / stolen card is free, but other phone calls will generally attract a small fee – but you will be advised of that fee and given the chance to hang up before any amount is charged to your card balance. Reloadable cards have a nominal monthly fee, but this is usually paid by our corporate clients, not each cardholder.
Q. Do I have to remember a PIN?
If your card is a singleload card (4249 xxxx):
No. Your card does not have a PIN. But to check your card balance or transaction history, you will need to enter your 4 digit authentication code, generally the dd mm part of your date of birth.
If your card is a reloadable card (4365 xxxx):
Yes. You will need to enter your PIN when making purchases. (Your PIN is NOT the same as your 4 digit authorisation code for logging into our website.) You can reset your PIN on our website at any time.
Q. What happens if I need to return an item to the merchant?
Each merchant has its own policy about accepting returned items. If a merchant does accept the return of goods purchased with a prepaid card, then the merchant can process a negative transaction so the spending power of the card is restored. However such credits are not immediate – please check your transaction history on www.universalgiftcard.com.au
Q. What are the terms and conditions of using Corporate Prepaid Cardss?
Please see the terms and conditions on www.universalgiftcard.com.au
Q. What about Security?
Like all payment cards, prepaid cards should be safeguarded, treated like cash. However Corporate Prepaid Cardss are more secure than cash, because your signature (or a PIN for reloadable cards) is required for a purchase. And if your card is lost or stolen, you can report its loss so it can be disabled and replaced, unlike many store cards.
We adhere to the National Privacy Principles. We will not disclose your personal details to anyone except for the purpose of operating these prepaid card programs, or as required by law. All data transmitted via the internet is encrypted.
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